Comfort and Size
Both futons receive criticism for comfort issues, but the Best Choice Futon specifically faces complaints about being too hard and uncomfortable for sitting or sleeping, while the Novogratz Futon is reported to feel firm and lacks substantial padding.
Value for Money
Customers express concerns about the perceived lack of value for money with both futons, but the Novogratz Futon is praised for its affordability and value, making it a more attractive choice for budget-conscious buyers.
Durability and Quality
Both futons receive criticism for durability and quality issues, but the Best Choice Futon is specifically noted for feeling cheap and lacking sturdiness, while the Novogratz Futon faces challenges with loose arms, unstable legs, and poor support.
Design and Functionality
While both futons are praised for their design, the Novogratz Futon receives criticism for design flaws and limitations in functionality, including issues with the futon feature and fabric maintenance.
Assembly and Quality Control
Both futons face challenges with assembly and quality control, with the Novogratz Futon specifically mentioned for missing parts, damaged components, and difficulties in putting the couch together.